Terms of Service
Welcome to Velluna.
These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or prices are completely error-free.
We reserve the right to:
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Modify or discontinue products without notice
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Limit sales to any person, region, or jurisdiction
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Limit quantities of any products
3. Pricing and Payments
All prices are listed in the selected currency and may be subject to change without prior notice.
Payments are processed securely through trusted third-party payment providers. We do not store or have access to your payment information.
4. Order Accuracy
You agree to provide accurate, complete, and up-to-date purchase and account information.
We reserve the right to cancel or refuse orders if:
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Payment information is incorrect
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Fraud or unauthorized activity is suspected
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There are errors in pricing or product information
5. Shipping and Delivery
Delivery times are estimates and may vary depending on location, carrier, or customs procedures.
We are not responsible for delays caused by postal services, customs clearance, or events beyond our control.
6. Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy, available on our website.
By placing an order, you agree to the terms outlined in that policy.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Velluna and may not be copied, reproduced, or used without written permission.
8. Prohibited Uses
You may not use our website for any unlawful purpose, including but not limited to:
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Violating laws or regulations
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Infringing intellectual property rights
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Transmitting malicious software or viruses
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Attempting to interfere with website security
9. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
Use of our services is at your own risk.
10. Indemnification
You agree to indemnify and hold Velluna harmless from any claims or demands arising from your violation of these Terms.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.
12. Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable in the United Kingdom.
13. Contact Information
For any questions regarding these Terms of Service, please contact us: